Frequently Asked Questions...
Will my regular physician see me if I am hospitalized?
Yes. All of our physicians have staff privileges at the Gwinnett Medical Center. Depending on your diagnosis you may see one of the other partners in conjunction with your primary cardiologist.
What do I do if there is an emergency?
If there is an acute emergency the best thing to do is immediately contact 911. If you think you may be having a heart attack also immediately call 911. When the paramedics arrive or you are seen in the emergency room you should then notify them who your cardiologist is so they can directly notify our physicians.
Are physicians available after hours?
Yes. We have physicians available 24 hours a day for acute care needs. There is also a physician always available from our group to perform an emergency procedure for an acute heart attack. Please let the paramedics or emergency room staff know who your cardiologist is so they can notify the physician on call.
Will I be seen on the weekends and holidays if I am hospitalized?
Yes. We have physicians available every weekend and holiday to care for all of your inpatient needs. This may not be your primary cardiologist, however he has informed the on call physician about your current in-hospital stay and out patient records are always available if needed.
What do I do if I am taken to a different hospital?
We recommend letting the physician at this facility know who your primary cardiologist is. That physician will then notify us regarding your current illness. If necessary we can make arrangements to have you then transferred to continue your care?
Do you offer urgent office visits?
If there is an urgent need that does not require evaluation in a hospital setting we can often make accommodations for you. Please call our front office to assist you with an appointment. You will then be seen by either our physician assistant or the physician who is available that day in our office. However, if you think there is an emergency it is best to call 911 and our staff will see you urgently in the emergency room.
Do you notify my primary care physician?
Yes. After every visit a letter is dictated and sent to your primary care physician. We are also in frequent telephone contact with them as well. Our physicians also work closely in the hospital setting with your primary care physician if you are hospitalized. If you do not have a primary care physician you cardiologist can recommend one for you. If you switch primary physicians please notify our staff so we can arrange to have further evaluations sent correctly.
Where do I go for my cardiac testing?
Nearly all of your non-invasive heart tests will be completed in our offices. Our front office staff will help make all the arrangements for you and supply you with confirmation as well as any direction that may be necessary. All invasive procedures are completed at the Gwinnett Medical Center.
Where do I go if I need blood work?
We offer a complete blood lab in our office. If we are not able to accommodate a specific lab test for you our front office staff will be happy to arrange testing for you.
What do I do if I need refills of my medications?
If you need a refill of you heart medicines please contact our medical assistants or log on to your account at the Relay Health website. They will then notify your physician who can authorize refills for you.
When you see your physician in the office it is always best to bring your medications with you. Our medical assistants will then update your chart and notify the doctor if medications will need to be reordered.
Do I have to be referred by a primary care physician?
No. While we work closely with many primary care physicians in the community you do not need a referral to have an evaluation with our physicians.
How do I know if my current insurance plan will cover my care?
Please see our list of approved insurance carriers. We currently offer care for Medicare and PPO insurance. If you have any questions, do not hesitate to contact our business department and they will be happy to assist you.
What can I do if I currently do not have medical insurance?
If this is the case please contact our business department. They can often assist you with a payment program fitted to your needs.